Terms and Conditions

To enroll in PetraLingua Online Langue Courses or purchase the Complete PetraLingua Multimedia Language Learning Set, you agree to the following terms and conditions of use.

By enrolling in PetraLingua Online Langue Courses or purchasing the Complete PetraLingua Multimedia Language Learning Set, you accept all terms and conditions fully.

Copyright

All content includes on this site, such as design, text, graphics, logos, button icons, images, songs, audio clips, video clips, digital downloads, site software, programs, routines, objects, files data is the property of PetraLingua and is protected by international copyright laws.

The Terms refer to the users as individuals.

PetraLingua Products and Services

PetraLingua Online Language Courses

To get access to a PetraLingua Online Language Course, you have to subscribe.
You can choose between 1, 3, 6 or 12 months subscription.
By confirming your order for the PetraLingua Online Language Course you also accept the methods of payment used on the site.
Your account will be activated only after you complete the process of registration and payment and receive a confirmation of service.
In order to access your account, you will be required to use your username and password you set up during the registration process. Please make sure to take all necessary steps to ensure that this information is kept confidential.

The Complete PetraLingua Multimedia Language Learning Sets

By confirming your order for the Complete PetraLingua Multimedia Language Learning Sets you also accept the methods of payment used on the site.
The Complete PetraLingua Multimedia Language Learning Set you order will be sent to you 1-3 working days after the payment transaction has been completed.
When you place your order, you can choose between standard and expedited international shipping, and the average delivery time is between 5-21 days.

Privacy Policy

PetraLingua respects your privacy and we only collect the information we need to fulfil your order and don't share information with outside parties. We may need to share information with mailing or web host companies. However, these firms are not authorized to use the information we share with them for any other purpose.

Data Security

Our website maintains appropriate security safeguards to protect and secure the information we collect and use Secure Sockets Layering (SSL) to encrypt your personal information. SSL technology is the industry standard for secure online transactions.

Returns and Refunds Policy

PetraLingua Online Language Courses

For our online language courses, we offer a 30-day Money Back Guarantee.
Should you not be fully satisfied with your online course, please contact us at:
support@petralingua.com within 30 days of your purchase.

PetraLingua Complete Multimedia Language Learning Sets

Cancelation Policy
You may cancel your order at any time before we ship it, and you will be refunded in total.
However, please note that we do our best to ship your order within the 24 hours after receiving you it. Once you receive a notification from us that your order has been shipped, you will no longer be able to cancel it.

Returns Policy
If you are not completely satisfied with your PetraLingua Complete Multimedia Language Learning Set, you may return it within 30 days of ordering it for full refund (except shipping and handling).

To ensure full credit, please follow these guidelines:

  1. Email the PetraLingua Customer Service at support@petralingua.com to register your return.
  2. Pack your set carefully to avoid damage and send it by a traceable method within 30 days of your original order to:

Petra Lingua d.o.o.
Vrbik 20
10000 Zagreb
Croatia

Sets must be returned in complete, undamaged, and in resalable condition to avoid adjustment for missing or damaged pieces.

Payments

Under the Terms and Conditions, you agree to pay the charges via credit card or direct bank transfer, as set forth on the PetraLingua website.
If you subscribed to our online language course, your user account will be activated once the payment transaction has been completed.
If you purchased our language learning set, your order will be sent to you 1-3 working days after we received your payment.

Contact

Should you have any other questions or comments regarding these Terms and Conditions, please feel free to contact us.